Navigate Experience with Human Predictions
Empower Your Journey with Jibe, Trusted by Top Brands
Make Your Agents the Voice of the Customer
Learn how your agents can become the voice of the customer, generating valuable insights while also becoming central to your customer experience strategy.
Agents Predict Customer Survey Responses – Customers Audit
Jibe is a cutting-edge platform that not only empowers and engages employees but also enables them to drive accurate predictions for exceptional customer outcomes revolutionizing the way organizations deliver customer experiences.
Integrate the Jibe Data Stream to Unleash the ROI of Your CX Stack
Let the Jibe Data Stream enhance existing Customer Experience Management Systems with customer survey outcomes for every interaction, providing actionable insights for analytics, quality assurance, and coaching.
for the World’s Largest Optics Company
Human Predictions, Better AI – the Jibe Data Stream
Optimize Quality Assurance and Drive ROI with JibeIQ.
JibeIQ is a powerful Quality Assurance bolt-on or stand-alone that utilizes Jibed Survey Predictions and other metrics to identify and prioritize interactions for evaluation that will have the greatest impact on Customer Experience and efficiency metrics.
Unlock the Potential of Training and Coaching
Jibe revolutionizes training and coaching by providing real-time customer survey predictions and targeted interventions, empowering organizations to optimize performance, drive agent development, and deliver exceptional customer experiences.